Timothy Yurgal

Co-Founder & AI Engineer

San Jose, California

Professional Summary

I thrive on solving complex technical challenges for top executives when the stakes are at their highest. As the youngest engineer selected to support Oracle's CEO and CTO, I provide white-glove technical support to leaders who expect perfection. I combine relentless problem solving with genuine human connection, understanding people through psychology and pattern recognition.

Beyond executive IT support, I specialize in AI engineering and building custom AI systems. I excel at rapid prototyping and bringing innovative AI solutions from concept to production. My expertise spans from executive-level AI strategy consulting to hands-on development of production-ready AI systems, with experience in neural networks, transformers, and advanced AI architectures.

Highly competitive by nature and self-taught by necessity, I'm committed to excelling whether architecting AI systems or providing executive support. Outside work, you'll find me wrenching around the world, restoring vintage cars, or photographing Formula 1 and Moto GP.

Professional Experience

Oracle

Fortune 500
Principal Executive IT Support Engineer
San Jose, CA

Support the Office of the CEO/CTO, providing white-glove technical support to top executives who expect perfection.

Key Achievements
  • Selected as the youngest engineer to support Oracle's CEO and CTO, delivering 24/7/365 technical support for C-Suite executives
  • Developed custom monitoring solutions that prevent problems before they impact operations
  • Designed and implemented security-focused travel technology for alpha/beta locations
  • Negotiated new service level agreements with vendors that were not previously offered to C-Suite executives
  • Led AI projects for executive technology solutions, including custom AI system development and rapid prototyping
  • Developed production-ready AI systems for enterprise automation and intelligent decision support
Technologies
Technical SupportActive DirectoryOffice 365Shell ScriptingSSOIT Project ManagementAI EngineeringCustom AI SystemsPython
Impact: Zero-downtime support for C-Suite executives

Solidigm

Enterprise
Senior Executive Support Engineer
San Jose, CA

Provided senior-level executive support and technical solutions for leadership team.

Key Achievements
  • Delivered high-priority technical support for executive leadership
  • Managed complex IT infrastructure and security requirements
  • Ensured seamless technology operations for critical business functions
Technologies
Technical SupportOffice 365System AdministrationSecurity
Impact: Maintained 100% uptime for executive operations

Coreteligent

Enterprise
Support Engineer II
San Francisco Bay Area

Provided advanced technical support and system administration for enterprise clients.

Key Achievements
  • Resolved complex technical issues for enterprise clients
  • Managed Office 365 administration and deployment
  • Implemented security best practices and compliance measures
Technologies
Technical SupportOffice 365System AdministrationCloud Computing
Impact: Improved client satisfaction and reduced resolution times

Excel MSO

Enterprise
Senior System Administrator
San Jose, CA

Worked directly with C-suite as their main point of contact for all IT needs and technology solutions.

Key Achievements
  • Served as primary IT contact for C-suite executives
  • Managed cloud computing infrastructure and security
  • Delivered personalized technical support and solutions
Technologies
Technical SupportCloud ComputingSystem Administration
Impact: Direct C-suite support and satisfaction

Subaru of America

Enterprise
Technical Specialist
Burlingame, CA

Provided technical support and IT solutions for automotive enterprise operations.

Key Achievements
  • Delivered technical support for enterprise operations
  • Maintained IT systems and infrastructure
  • Supported business-critical technology needs
Technologies
Technical SupportIT InfrastructureSystem Maintenance
Impact: Reliable technical operations for enterprise

AI Projects & Expertise

Custom AI System Development

Advanced expertise in developing custom AI systems from scratch, customizing pre-built AI frameworks, and optimizing AI performance for production environments. Experience with transformer architectures, neural network optimization, and modern AI development techniques.

Custom AI SystemsNeural NetworksTransformersProduction AIAI Architecture

Rapid Prototyping & AI Solutions

Fast-paced development of AI prototypes and proof-of-concepts, bringing innovative AI solutions from concept to production quickly. Expertise in building agentic systems, AI workflows, and intelligent automation solutions.

Rapid PrototypingAI AgentsWorkflow AutomationAI Language Technology IntegrationPrompt EngineeringAI Architecture

Executive-Level AI Strategy

Providing strategic AI guidance and technical expertise at the executive level. Developing AI roadmaps, evaluating AI technologies, and making high-level architectural decisions for enterprise AI implementations.

AI StrategyExecutive ConsultingTechnology EvaluationArchitecture DesignBoard AdvisoryStrategic Planning

Technical Skills

AI & Intelligence

Custom AI SystemsNeural NetworksTransformersAI Language Technology DevelopmentAI AgentsPrompt EngineeringRapid Prototyping

Core Expertise

Executive IT SupportOffice 365 AdministrationShell ScriptingSingle Sign-On (SSO)IT Project & Program ManagementPythonAI Strategy

System Administration

Active DirectoryCloud ComputingSystem AdministrationTechnical SupportInfrastructure Management

Security & Compliance

Security-Focused SolutionsTravel Technology SecurityCompliance ManagementRisk Assessment

Key Strengths

AI Expertise

Custom AI system development and rapid prototyping

Executive Support

24/7/365 technical support for C-Suite executives

Rapid Prototyping

Fast-paced AI development and innovation

Strategic Leadership

Executive-level AI strategy and board advisory services