Timothy Yurgal

Co-Founder & AI Engineer

San Jose, California

Professional Summary

I thrive on solving complex technical challenges for top executives when the stakes are at their highest. As the youngest engineer selected to support Oracle's CEO and CTO, I provide white-glove technical support to leaders who expect perfection. I combine relentless problem solving with genuine human connection, understanding people through psychology and pattern recognition.

Beyond executive IT support, I specialize in AI development, AI system development, and quick development. I work at the highest levels of AI development, building production-ready AI systems, developing custom AI systems, and developing innovative AI solutions that push the boundaries of what's possible. My expertise spans from executive-level AI strategy to hands-on AI system development and optimization.

Highly competitive by nature and self-taught by necessity, I'm committed to excelling whether building AI systems, developing AI solutions, or providing executive support. Outside work, you'll find me wrenching around the world, restoring vintage cars, or photographing Formula 1 and Moto GP.

Professional Experience

Oracle

Fortune 500
Principal Executive IT Support Engineer
San Jose, CA

Support the Office of the CEO/CTO, providing white-glove technical support to top executives who expect perfection.

Key Achievements
  • Selected as the youngest engineer to support Oracle's CEO and CTO, delivering 24/7/365 technical support for C-Suite executives
  • Developed custom monitoring solutions that prevent problems before they impact operations
  • Designed and implemented security-focused travel technology for alpha/beta locations
  • Negotiated new service level agreements with vendors that were not previously offered to C-Suite executives
  • Led AI projects for executive technology solutions, including AI system development and quick development
  • Developed custom AI systems for enterprise automation and intelligent decision support systems
Technologies
Technical SupportActive DirectoryOffice 365Shell ScriptingSSOIT Project ManagementAI DevelopmentAI System DevelopmentPython
Impact: Zero-downtime support for C-Suite executives

Solidigm

Enterprise
Senior Executive Support Engineer
San Jose, CA

Provided senior-level executive support and technical solutions for leadership team.

Key Achievements
  • Delivered high-priority technical support for executive leadership
  • Managed complex IT infrastructure and security requirements
  • Ensured seamless technology operations for critical business functions
Technologies
Technical SupportOffice 365System AdministrationSecurity
Impact: Maintained 100% uptime for executive operations

Coreteligent

Enterprise
Support Engineer II
San Francisco Bay Area

Provided advanced technical support and system administration for enterprise clients.

Key Achievements
  • Resolved complex technical issues for enterprise clients
  • Managed Office 365 administration and deployment
  • Implemented security best practices and compliance measures
Technologies
Technical SupportOffice 365System AdministrationCloud Computing
Impact: Improved client satisfaction and reduced resolution times

Excel MSO

Enterprise
Senior System Administrator
San Jose, CA

Worked directly with C-suite as their main point of contact for all IT needs and technology solutions.

Key Achievements
  • Served as primary IT contact for C-suite executives
  • Managed cloud computing infrastructure and security
  • Delivered personalized technical support and solutions
Technologies
Technical SupportCloud ComputingSystem Administration
Impact: Direct C-suite support and satisfaction

Subaru of America

Enterprise
Technical Specialist
Burlingame, CA

Provided technical support and IT solutions for automotive enterprise operations.

Key Achievements
  • Delivered technical support for enterprise operations
  • Maintained IT systems and infrastructure
  • Supported business-critical technology needs
Technologies
Technical SupportIT InfrastructureSystem Maintenance
Impact: Reliable technical operations for enterprise

AI Projects & Expertise

AI System Development

Advanced expertise in developing custom AI systems, customizing pre-built AI systems, and optimizing AI system performance for production environments. Experience with transformer architectures, neural network optimization, and advanced development techniques.

AI System DevelopmentCustomizationNeural NetworksTransformersAI System OptimizationProduction AI Systems

Quick Development & AI Solutions

Fast-paced development of AI prototypes and proof-of-concepts, bringing innovative AI solutions from concept to production quickly. Expertise in building agentic systems, AI workflows, and intelligent automation solutions.

Quick DevelopmentAI AgentsWorkflow AutomationAI Language Technology IntegrationPrompt EngineeringAI Architecture

Executive-Level AI Strategy

Providing strategic AI guidance and technical expertise at the executive level. Developing AI roadmaps, evaluating AI technologies, and making high-level architectural decisions for enterprise AI implementations.

AI StrategyExecutive ConsultingTechnology EvaluationArchitecture DesignBoard AdvisoryStrategic Planning

Technical Skills

AI & Intelligence

AI System DevelopmentCustomizationNeural NetworksTransformersAI Language Technology DevelopmentAI AgentsPrompt EngineeringQuick Development

Core Expertise

Executive IT SupportOffice 365 AdministrationShell ScriptingSingle Sign-On (SSO)IT Project & Program ManagementPythonAI Strategy

System Administration

Active DirectoryCloud ComputingSystem AdministrationTechnical SupportInfrastructure Management

Security & Compliance

Security-Focused SolutionsTravel Technology SecurityCompliance ManagementRisk Assessment

Key Strengths

AI Expertise

Advanced AI system development, AI solutions, and quick development

Executive Support

24/7/365 technical support for C-Suite executives

Quick Development

Fast-paced AI development and innovation

Strategic Leadership

Executive-level AI strategy and board advisory services